1. Access To Our Site
1.1 Accessing our website is allowed on a temporary basis, and we hold the right to withdraw or amend the service we provide without any notice (see below). We are not liable if for any reason our website isn’t available at any time or for any period.
1.2 Occasionally, we may restrict the access to some pages of our website, or the entire website, to users registered with us.
1.4 You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who are to access our website through your internet connection and electronic device are aware of these terms, and that they agree with them.
2. Transactions through our site and our liability to you
2.1 We act as an introductory agent for providers of services and as such, we are authorised by said providers to enter into a contract with you on the service providers’ behalf. To this end, we take your booking enquiry, assign the booking to an available provider (Provider), and then confirm the details of your booking via email. We also send a link to the Services Terms and Conditions in the email.
2.2 A contract will come into existence between you and the Provider upon your consent to the Services Terms and Conditions and the terms set out in the email using the link provided in the email.
2.3 The two sides of the contract are you and the Provider. The responsibility for the provision of the services rests solely with the Provider. Please read the Services Terms and Conditions carefully as you will be legally bound once you have indicated your agree to them.
2.4 Your contract is with the Provider, however, we will remain your primary point of contact during the provision of the services by the Provider. All non-cash payments you make will be processed by us on behalf of the Provider.
2.5 While we use reasonable endeavours to vet and select a reliable Provider, it is solely the Provider’s responsibility to provide the services. You agree that we are not responsible in any manner or liable for the provision of the services.
2.6 We gladly accept your feedback on service providers. Should you experience problems of any kind with a certain service provider, please contact us immediately on 020 3404 2039.
3. Intellectual Property Rights
3.1 We own or are licensed to all intellectual property rights in our site, and its content. Those materials are subject to copyright laws and treaties around the world. All such rights are reserved.
3.2 You are allowed to print off one copy, and download excerpts, of any page(s) from our site to use for your personal reference. You may cite material posted on our site to members of your organisation.
3.3 Modifying the paper or digital copies of any printed or downloaded materials is prohibited. No illustrations, photographs, video or audio segments or any graphics can be used separately from any accompanying text.
3.4 You must always acknowledge our status (and that of any identified contributors) as the authors of material on our site.
3.5 You may use materials on our site for commercial purposes only after obtaining a licence to do so from us or our licensors. Any other use of materials on our website is prohibited.
4. Reliance on information posted
4.1 Reliance should not be placed on commentary and other materials posted on our site. They are not intended to qualify as advice.
4.2 We are therefore exempt from liability and responsibility for any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
5. Our site changes regularly
5.1 We use reasonable endeavours to update our site regularly, and may modify the content at any time. Should the need arise, we may suspend or terminate indefinitely access to our site.
5.2 We aim to maintain the content on our website accurate, appropriate and up-to-date. We are under no obligation to update material on our website, which may be out of date at any given time.
6. Our liability for the material on the site
6.1 To the extent permitted by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) our site or the use of or reliance upon any content included on our site.
6.2. To the extent permitted by law, we exclude liability for all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
6.3. We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill; wasted management or office time; and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
6.4. We will not be liable to you in respect of any loss or corruption of any data, database or software.
6.5. Nothing in these terms and conditions will limit or exclude any liability for death or personal injury resulting from negligence or for fraud or fraudulent misrepresentation. Nothing in these terms and conditions limits any liabilities in any way that is not permitted under applicable law or excludes any liabilities that may not be excluded under applicable law.
7. Your Information And Visits To Our Website
7.2 By using our website, you agree to such processing and you warrant that all data provided information is accurate.
8. Upload Of Materials To Our Website
8.1 When you use a feature that allows you to upload materials to our website, or to contact other users of our website, you must agree to the content standards set out in these terms. You warrant that such contributions do comply with said standards, and you indemnify us for any breach of said warranty.
8.2 All material you upload to our site will be treated as non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties said materials for any purpose. We also retain the right to disclose your identity to any third party that is claiming that any materials posted or uploaded by you to our website are in violation of their intellectual property rights, or of their privacy rights.
8.3 We are not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or other users of our website.
8.4 We have the right to remove any materials or posts you put on our website if they do not comply with the content standards set out in these terms.
9. Hacking, Viruses And Other Illegal Actions
9.1 You are not to misuse our website by knowingly and intentionally introducing viruses, Trojans, worms, spy-ware, mole-ware, logic bombs or other material which is malicious and technologically harmful. You must not attempt to acquire unauthorised access to our website, the server on which our website is stored, or any server, computer, or database that are connected to our website. You must not attack our site via a denial-of-service (DoS) attack or a distributed denial-of service attack.
9.2 By breaking this provision, you are committing a criminal offence under the Computer Misuse Act 1990. We will report such breach of law to the relevant law enforcement authorities and we will co-operate with said authorities by disclosing your identity to them. Ii you breach the aforementioned terms, your right to use our site will be immediately terminated.
9.3 We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, stored data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any other website linked to it.
10. Links To Our Website
10.1 You are allowed to link to our homepage, if you do so in a way that is fair and legal, and does not harm our reputation or abuse it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where there is none.
10.2 You must not make any links from any website that is not yours.
10.3 Our website is not to be framed on any other website, nor may you make a link to any part of our website different than its homepage. We retain the right to withdraw linking permissions without any notice. The website from which you are linking to us must be in accordance to with the content standards set out in these terms.
10.4 If you wish to use materials of our website other than that set out above, please state your request to our email address.
11. Links from our site
11.1 Any links to other sites and resources provided by third parties which are displayed on our website are provided for your information only.
11.2 We have no control over the contents of those sites or resources. You can not hold us responsible for them or for any loss or damage that may arise from your use of them.
12. Jurisdiction and applicable law
12.1 Any claim or dispute arising from, or related to, a visit to our site will be be subject to English law and the non-exclusive jurisdiction of the English courts. We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
12.2 Any disputes concerning these terms and conditions, or any matters arising therefrom or associated therewith (including non-contractual disputes or claims) will be governed by and construed in accordance with the law of England and Wales.
14. Concerns that May Arise
If you wish to express any concerns about material which appears on our site, please contact our email address.